Undersea cables damaged

Please note that four of the nine undersea internet cables that provide internet services to South Africa are currently damaged.

This has been affecting numerous services including email delivery.

Please be patient whilst this is resolved.

Price increase announcement

To all customers, please note there is an increase in pricing on our dollar based products as of September 2019.

Notably, the price increase will only affect the following products, with all other pricing remaining constant:

  • Office 365 Business Premium: R189
  • Office 365 Business Essentials: R78
  • Office 365 ProPlus: R169
  • Exchange Online Plan 2: R119
  • Office 365 E3: R299
  • OneDrive for Business Plan 1: R74
  • OneDrive for Business Plan 2: R149
  • Project Online Professional: R490
  • Windows Server Standard Core: R449
  • Windows Server Remote Desktop CAL: R99

Even with the slight increases in the above items, Databias’ month-to-month pricing will always be less or equal to Microsoft’s annual commitment offerings, thereby offering you the most flexible licensing for your business.

Rest assured that we will always endeavour to keep our prices as low as possible whilst continuing to offer a stable platform and knowledgeable, dedicated support.

 

SEACOM outage causing problems

We have received reports from several customers indicating that the recent SEACOM outage (and subsequent diversion of international traffic over an alternate undersea link) has been causing problems when accessing 365 mailboxes. We urge all customers to try using different connectivity providers when trying to resolve these issues.

What happened to the Databias hosted Microsoft Exchange?

After running a hosted Microsoft Exchange service for the last 7 years, Databias has made the difficult decision to wind down the product and migrate all existing customers to the 365 platform. Although the Exchange cluster we operated had well over 99.9% up-time over this period, we could not compete against the aggressive pricing offered by our supplier, Microsoft, in the form of their 365 cloud email service. This fact, coupled with the benefit that 365 users get with Microsoft’s other cloud products, such as Azure, made our move to the cloud that much more appealing. Continue reading “What happened to the Databias hosted Microsoft Exchange?”