Price increase

To all customers, please note there is an increase in pricing on our dollar based products as of September 2018.

Databias has been absorbing the steady devaluation of the Rand for the past year in the hope that the tide would turn, however it looks set to continue in its current trajectory and we have had to make adjustments to our pricing in line with these changes.

Rest assured that we will always endeavour to keep our prices as low as possible whilst continuing to offer a stable platform and knowledgeable, dedicated support. Even with the slight increase, Databias’ prices still rival Microsoft’s direct to consumer costs.

SEACOM outage causing problems

We have received reports from several customers indicating that the recent SEACOM outage (and subsequent diversion of international traffic over an alternate undersea link) has been causing problems when accessing 365 mailboxes. We urge all customers to try using different connectivity providers when trying to resolve these issues.

What happened to the Databias hosted Microsoft Exchange?

After running a hosted Microsoft Exchange service for the last 7 years, Databias has made the difficult decision to wind down the product and migrate all existing customers to the 365 platform. Although the Exchange cluster we operated had well over 99.9% up-time over this period, we could not compete against the aggressive pricing offered by our supplier, Microsoft, in the form of their 365 cloud email service. This fact, coupled with the benefit that 365 users get with Microsoft’s other cloud products, such as Azure, made our move to the cloud that much more appealing. Continue reading “What happened to the Databias hosted Microsoft Exchange?”

Databias is re-branding!

Databias has long been in need of a brand overhaul, and it’s finally happening. Some of our customers have noticed our new and improved statement and invoice templates, the design of which will be carried through to all Databias branding at the end of August 2017. We hope you like our new look.